Frequently Asked Questions

Professional Services Automation (PSA) software integrates time tracking, project management, resource management, invoice processing, and business intelligence into a single platform. It helps professional services organizations optimize service delivery, manage resources efficiently, and maximize profitability.

Kytes is a comprehensive enterprise SAAS solution enhancing project delivery, financials, and resource management through advanced technologies like AI, ML, and analytics. Established in 2006, Kytes tailors its pre-built processes to meet specific customer requirements, facilitating continuous profitability and productivity improvements.

Kytes PSA encompasses various modules including Proposal Management, Project Finance, Resource Management, Project Delivery, Business Process Management, KPI Tracking, and Enterprise Integrations. These features collectively improve revenue, project margins, resource utilization, and customer satisfaction while providing a unified view of business operations.

Kytes PSA serves a diverse range of industries with over 50 clients globally, including major companies like Tata Technologies, Quest Global, and Volkswagen. It is particularly suited for sectors like IT services, engineering, healthcare, and more.

Kytes adheres to global standards like SOC1, SOC2, GDPR, and ISO 27001, ensuring robust security and compliance.

Kytes PSA has enabled significant improvements for clients, including a 30-45 day increase in the revenue cycle, a 5-7% reduction in revenue leakage, and a 5-9% improvement in resource utilization, among other benefits.

Kytes PSA supports data integration with various CRM, ERP, and HRMS tools such as Salesforce, SAP, Oracle, and Workday using REST APIs or staging tables.

Kytes PSA is ideal for IT, engineering, healthcare, financial services, and project management organizations, among others, due to its versatile and industry-specific features.

While Kytes PSA offers out-of-the-box solutions, it also provides extensive customization options to align with specific organizational workflows and rules.

Yes, Kytes PSA offers a mobile app available on Android and iOS, supporting features such as timesheets, task management, and analytics.

Yes, Kytes PSA handles all global currencies, enabling multi-currency reporting and transaction processing in projects.

Kytes PSA is utilized in over 15 countries, with a presence in India and the USA and plans for further global expansion.

The Kytes headquarters is in Pune, India, with additional offices in the USA and sales and support teams in Bangalore.

Kytes PSA effectively handles contract employee management, including timesheet and invoicing processes.

Kytes PSA utilizes AI-driven algorithms to maximize resource utilization by matching the right people with the right projects based on skills, experience, and availability. This helps in ensuring the best outcomes and improving project efficiency.

Kytes PSA offers a consolidated resource forecast tool that integrates data from committed orders, opportunity pipelines, attrition rates, and annual business forecasts. This tool allows managers to break down supply gaps by skills, experience, and location, making resource planning actionable and precise.

Kytes PSA effectively utilizes bench resources by mapping them against upcoming project demands, making these resources visible to the right managers at the right time. This approach helps in reducing idle time and enhancing project readiness.

Kytes PSA features an AI-driven resume builder that keeps employee resumes updated with the latest skills and project experiences. It also helps in tracking and updating skills and proficiencies, ensuring a robust skills inventory that matches project requirements.

Kytes PSA facilitates continuous skill development and career progression by identifying upskilling needs and providing resources for niche skill consolidation. This not only meets market needs but also improves employee satisfaction and reduces hiring costs by nurturing internal talent.

Yes. Kytes PSA digitizes the timesheet filling and approval process, making it easy for employees to submit their hours accurately. The user-friendly web and mobile interfaces lead to high compliance rates, ensuring that timesheets are completed on time and correctly.

Kytes PSA offers an integrated leave management system that allows employees to apply for leave and managers to approve it seamlessly. It ensures that leave data is synchronized with timesheet data, preventing duplication and providing accurate leave accrual based on company policies.

Kytes PSA imports employee swipe data from various hardware devices, integrating it with timesheet and leave data. This comprehensive approach ensures that all attendance information is accurate and easily accessible for payroll processing and compliance.

Yes, Kytes PSA includes multiple timesheet controls to ensure compliance with labor laws across different geographies. These controls help prevent overbooking hours and minimize liabilities, ensuring your organization meets all legal requirements.

Kytes PSA integrates time booking, leave management, and attendance data, which is then used for employee payroll calculations and customer billing. This integration ensures that all data is accurate and up-to-date, streamlining payroll processing and ensuring precise billing.

Yes. Kytes PSA provides a collaboration platform accessible via mobile app and web interface, enabling team members to stay informed about project updates, communicate online, and share comments, clarifications, and appreciations.

The Kytes PSA customer portal allows for seamless collaboration with customers, sharing specific project updates for their information and approval. This digital interaction boosts customer confidence and builds credibility.

Kytes PSA offers an inbuilt workflow management system with a graphical user interface, allowing users to design workflows using a drag-and-drop editor. This system helps digitize and automate multiple business processes, improving efficiency and control.

Kytes PSA provides timely alerts, reminders, and escalations to keep users updated on project statuses and other important updates. These notifications help ensure timely actions, reducing delays and oversight.

Yes, Kytes PSA offers a mobile application for both iOS and Android platforms, allowing users to access the application conveniently from their mobile phones. This reduces response times and eliminates delays.

Kytes PSA provides a spreadsheet-like capability to perform comprehensive cost estimates, including resource loading, hardware, software, travel, and other direct and indirect costs. This helps create detailed financial blueprints for effective expenditure management.

Kytes PSA enables accurate revenue proposals based on predefined markups for different line items and business models. It also provides proposed cash flow based on cost estimation, ensuring profitability-led revenue guidance.

Yes. Kytes PSA offers a digital approval process for different stakeholders to review aspects such as margins and associated risks, ensuring that proposals meet minimum commercial and statutory compliances.

Kytes PSA’ automated proposal builder creates accurate and relevant business proposals or quote templates quickly. It enables online collaboration across different functions, resulting in comprehensive and faster proposals.

Kytes PSA improves forecasting capabilities by developing precise cost and revenue estimates for budgeting. This leads to more reliable projections and proposals, enabling effective expenditure management and strict budget adherence.

Kytes PSA offers descriptive, diagnostic, predictive, and prescriptive analytics to help stakeholders make informed decisions. Graphical dashboards and drilled-down reports provide comprehensive insights across roles, functions, and regions.

Kytes’ PSA reporting server allows in-house teams to develop their own reports using the integrated reporting engine BIRT. Users can generate professional-looking reports, configure sorting dimensions, filters, and formulas, and export information to Excel and PDF.

Kytes PSA offers an integrated data warehouse using the ELT process, enabling customers to create custom reports and analytics with BI tools like Power BI, Tableau, and Zoho. These tools are integrated with Kytes for real-time performance even with large datasets.

Kytes PSA provides a role-based portal to display relevant reports and dashboards for each logged-in role. This feature helps users navigate easily and make faster decisions based on tailored information.

Yes. Kytes PSA delivers analytics via automatic emails, ensuring that users receive timely and actionable insights. This feature enhances the decision-making process by providing critical data directly to the user’s inbox.

Yes. Kytes PSA integrates with multiple applications such as CRM, ERP, Accounting, and HRMS, ensuring data consistency and accuracy across all systems. This integration eliminates data duplication and maintains data integrity.

Kytes PSA supports real-time integrations using RestAPIs and scheduler-based integrations through its built-in scheduler framework. These integrations enable seamless data flow between Kytes and other applications.

Kytes PSA integrations allow data entered in one application to be automatically available in other applications, eliminating the need for duplicate data entry and improving overall efficiency across the organization’s IT landscape.

Kytes PSA integrations enhance collaboration by allowing users to stick to their specific roles and applications while data seamlessly appears across the system. This promotes seamless collaboration and data sharing among teams.

Kytes PSA integrates with existing IT landscapes to provide a single version of truth across all applications. This integration ensures that all data is consistent, accurate, and accessible, supporting better decision-making and operational efficiency.