Kytes PSA solution is build to solve IT industry challenges.

Estimations & Proposal Making.

Sub-optimal cost sheets, lack of collaboration between sales & delivery teams and missing pricing reviews leads to lower winnability and profitability.

Project Setup

Tracking value realization from digital initiatives can be challenging, but there are several strategies and solutions that can help address this challenge:

Resource Utilization

Sub-optimal resource utilization, revenue leakages due to missing timesheets, billing losses due to proactive hiring and others.

Multiple Business Models

Different business models like T&M, Fixed Price, Unit Fixed Rate, Retainership needs to be managed in terms of Revenue recognition, billing milestones, etc.

Project Delivery

IT projects are executed with different methodologies like waterfall, agile, tickets, work packages, task-based on the nature of the project. Lack of sub-optimal system leads to sub-optimal CSAT.

Customer Billing

Manual compilation of billing content is always time consuming and in-accurate and leads to revenue/ reputation loss and high DSO.

Fit-to-Purpose Templates

IT Projects differ in size, form and complexity. One solution doesn’t fit all and requires fit-to-purpose template and workflows to keep it simple and effective.

Collaboration

Lack of collaboration across geographics, functions, customers, suppliers leads to sub-optimal results.

IT Industry Opportunity-to-CASH Process Flow

Review the high-level life cycle of IT Projects.

Opportunity

New Opportunity
Estimation & Proposal
Customer Negotiations

Project Win

Project Win
Customer Contract/ SOW

Project Setup

Project Creation
Planned Revenue and Profitability
Billing milestones
Risk RegistersActual Costs
Project Plan
Quality Metrics
Resource Allocations

Project Execution

Task Assignment
Timesheet filling and approvals
Risk Assesments
Project health
Revenue Recognition
Actual Costs
Customer Billing

Project Closure

CSAT
Lessons Learned
Final P & L Learned
Project financial closure

BENEFITS

Kytes help you realize your full potential.

Higher Revenue.

Kytes help you improve your top line by improving your billable resource utilization, eliminating revenue leakages and reducing billing losses.

Improved Profitability.

Kytes help you putting budget control for any expenses, suggest optimal mix of resources to improve profitability.

Excellent CSAT Scores.

Kytes help you improve governance, quality of project outcome and meeting project timelines. All these leads to higher CSAT scores & increased business from the customer.

Single version of truth.

Kytes provides an integrated solution for project delivery, project financials and project resources. It further integrates with CRM, ERP & other existing applications to provide a single version of truth across IT landscape.

Building a Culture of Progress.

Kytes help the organization to define the norms, the behaviour and the outcomes across different project processes. This helps the teams to deliver beyond their potential & create exponential and sustainable value.

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